Business Essentials

This optional business feature package includes four essential features that will improve the effectiveness of your business line. One, low monthly rate provides you with:

Call Waiting

(*70 DEACTIVATE) When you are on the phone, an audible tone or "beep" indicates another party is attempting to call. Press the flash hook (key) to answer the second call, press the flash hook (key) again to return to the first call. *70 cancels the feature for the duration of one call. The service is automatically reactivated for any subsequent calls.  

Caller ID/Name

After the first incoming ring, the caller's name and number will be displayed on your Caller ID unit. (Feature requires a telephone with Caller ID display or a separate Caller ID unit.)

Call Return

(*69 ACTIVATE/*89 DEACTIVATE) Never miss a call with this feature that provides the last number that dialed your line, if the caller's information is available. You will be prompted to press "1" to complete the call and you will be connected if the line is free. If the line is busy, attempts to complete the call will be automatically made for thirty (30) minutes. If the line becomes free within thirty (30) minutes, your phone will ring and the call will be connected. To cancel the feature before the thirty (30) minute expiration, dial *89.

Call Forwarding-All Calls

(*72 ACTIVATE/*73 DEACTIVATE) Forwards all incoming calls to a local or long distance number of your choice. (Long distance charges apply if forwarding to a number outside the local calling area) Dial *72 and wait for the tone, dial the number you want calls forwarded to. When the call is answered, the feature is activated. (If there is no answer or the line is busy, repeat the steps and a tone will confirm that your calls will be forwarded.) To discontinue call forwarding, dial *73 and a tone will confirm that the feature is cancelled.

Services

Cable / Internet / Telephone / Geeks On Wheels / Webmail

Support

Cable / Internet / Telephone / Billing

My Broadband

Bandwidth usage / View bills / Pay bill online / Email accounts