July 13, 2010

Dear Sunflower Broadband customer,

Thank you for choosing Sunflower Broadband. We are pleased to bring you the highest quality and most advanced video, Internet and phone service available in our area today.

The vendor who supplies our onscreen channel guide is making technical changes in how data is supplied to Sunflower, as well as many other video providers nationwide. Customers who have DVR recordings set for series programs on the channels listed below will be affected.

This change affects only subscribers who have Premiums and / or Digital Tiers.

As of Tuesday, July 20, series recordings on the channels listed below will need to be reset.
Any programs you may have saved will not be affected.

If you have a series recording on any of the channels listed below, please reset your series recordings.

  • - Cinemax
  • - Encore
  • - ESPN Classic
  • - ESPNews
  • - FLIX
  • - Fox Soccer Channel
  • - Golf Channel
  • - GSN
  • - HBO
  • - HBO Family
  • - HBO HD
  • - HBO Plus
  • - HBO Signature
  • - MORE Max
  • - Outdoor Channel
  • - Showtime
  • - Showtime HD
  • - Showtime Showcase
  • - Showtime Too
  • - STARZ
  • - STARZ InBlack
  • - TMC
  • - TMC XTRA

If you don’t have a series recording set on one of these channels, then you will not be affected.

If you have any questions, please contact Customer Service at (785) 841-2100 or (800) 869-1214. Or e-mail us at talktous@sunflowerbroadband.com.

Thank you for continuing to be a Sunflower Broadband customer.

Sincerely,

Rod Kutemeier
General Manager
Sunflower Broadband